[Required] How to change your voicemail pin and answering message

Created by William Bonanno, Modified on Thu, 01 Dec 2022 at 12:17 PM by William Bonanno

To change your voicemail and pin for your office phone, follow these instructions:


  1. Dial 2500 using your office phone
  2. Press the * key
  3. Enter your mailbox number, this should show up on your phone's display
  4. Enter your passcode then press "#". If you have not yet set up a passcode, your default one will be the same as your mailbox number
  5. Press 4 for personal options
    1. Press one and two to change your personal greeting and your name in the directory following the audible prompts
    2. Press three to change your pin code following the audible prompts

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