If you are having issues with your Chromebook not charging while plugged in, follow the instructions below while your Chromebook is plugged into a charger.
To hard reset a Chromebook, perform the following steps:
- Turn off your Chromebook using the time menu in the bottom right of the screen (optional)
- Press and hold the refresh button + tap the power button
- When your Chromebook starts up, release the refresh button
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